Onsite HR Administrative Specialist – Front Desk

Johnston County Government; Smithfield (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Johnston County Government’s Human Resources Department is seeking a detail-oriented HR Technician to provide essential administrative and front-desk support. This on-site role requires accuracy in handling personnel files, payroll changes, and onboarding materials for daily operations.

You will greet employees and the public, answer questions, audit scanned records, and assist with new hire orientation and reporting under the Deputy Director's supervision.

Qualifications

• Knowledge of County policies, regulations, and procedures with sound judgment.
• Excellent written and verbal communication with the public.
• Ability to maintain confidentiality at all times.
• Ability to verify payroll documents for accuracy and completeness.
• Ability to organize, file, and maintain accurate personnel records.

Responsibilities

• Serve as front-desk receptionist and initial contact for the department; assist public in person, by email, and by phone.
• Gather, organize, and review personnel information to prepare reports and documents for decisions.
• Prepare and respond to employment verification requests and PAFs; update HRIS and distribute forms.
• Enter payroll and benefits status changes; coordinate with Finance for transactions.
• Maintain and audit personnel files, including scanning of documents and records.
• Process mail and faxes; assist with applications and explain job qualifications and selection processes.
• Assist departments with policies, procedures, benefits questions, and status updates; plan meetings and training.

Skills

Customer service

Attention to detail

Communication skills

Payroll accuracy

Records management

Confidentiality

Education

Associate degree in accounting/business/technical field

Job description

Johnston County Government’s Human Resources Department is seeking a detail-oriented HR Technician to provide essential administrative and front-desk support. This on-site role requires accuracy in handling personnel files, payroll changes, and onboarding materials for daily operations.

You will greet employees and the public, answer questions, audit scanned records, and assist with new hire orientation and reporting under the Deputy Director's supervision.