Human Resources Technician

Johnston County, NC; North Carolina; On-site; USD 48,000 - 81,000; Full time

Job summary

Johnston County, NC is seeking a detail-oriented, customer-focused Human Resources Technician to provide on-site administrative and front‑desk support. This position helps keep HR operations running smoothly, from maintaining accurate personnel records to supporting employees and departments with day‑to‑day HR and payroll‑related updates.

Based onsite in Johnston County, NC (onsite), the role includes HRIS entries, payroll verifications, reports, onboarding, and benefits support while upholding

Qualifications

• County policies and procedures knowledge with sound judgment.
• Professional communication skills, both oral and written.
• Ability to resolve problems and gather information.
• Ability to prepare and maintain accurate records.
• Confidentiality must be maintained at all times.
• Ability to verify payroll documents for accuracy.
• Ability to perform arithmetic computations accurately and efficiently.
• Ability to plan and coordinate work to meet deadlines.
• Ability to establish and maintain effective working relationships.
• Ability to perform life operational support tasks including standing, walking, and lifting up to light loads.

Responsibilities

• Act as the department’s initial point of contact, interacting with the public in person, by email, and by telephone and providing appropriate information.
• Gather, organize, and review personnel information to prepare reports and documents used for administrative decision-making.
• Prepare and respond to employment verification requests.
• Create and manage personnel action forms (PAFs) and employee memos for status changes, including entering information into the HRIS, printing, and distributing documents.
• Enter payroll and benefits status changes in the appropriate databases and coordinate transactions with Finance.
• Maintain county employee personnel files, including filing, auditing, and scanning employee personnel, medical, and workers’ compensation files.
• Process incoming and outgoing mail and faxes for the department.
• Respond to public information requests, assist applicants with applications, and clarify job qualifications and the selection process.
• Assist departments in complying with policies and procedures.
• Support employees with benefits questions, claim concerns, beneficiary changes, and status updates.
• Prepare security badges.
• Prepare training materials (handouts or presentations) and assist with planning and setup for employee meetings and training.
• Order supplies, oversee office machine maintenance, and coordinate with service vendors.
• Process departmental expenses, including invoices, purchase orders, and payment requests, ensuring accuracy and coordinating with Finance as needed.
• Provide backup HR support in areas such as recruitment, benefits, training, and safety.
• Coordinate onboarding of new employees, including new hire paperwork and preparation of orientation packets.
• Assist with special projects as needed.

Skills

Public interaction

Records management

Payroll verification

Confidentiality

Arithmetic accuracy

Deadline coordination

Relationship building

Physical capability

Problem solving

Education

Associate degree in accounting, business, or technical field

Tools

HRIS

Job description

Johnston County, NC is seeking a detail-oriented, customer-focused Human Resources Technician to provide on-site administrative and front‑desk support. This position helps keep HR operations running smoothly, from maintaining accurate personnel records to supporting employees and departments with day‑to‑day HR and payroll‑related updates. The role is based in Johnston County, NC (onsite).

Salary: USD 47,595 - 80,911 per year. Education: Associate degree in accounting, business, or technical field (community college).

What you will do

• Act as the department’s initial point of contact, interacting with the public in person, by email, and by telephone and providing appropriate information.
• Gather, organize, and review personnel information to prepare reports and documents used for administrative decision‑making.
• Prepare and respond to employment verification requests.
• Create and manage personnel action forms (PAFs) and employee memos for status changes, including entering information into the HRIS, printing, and distributing documents.
• Enter payroll and benefits status changes in the appropriate databases and coordinate transactions with Finance.
• Maintain county employee personnel files, including filing, auditing, and scanning employee personnel, medical, and workers’ compensation files.
• Process incoming and outgoing mail and faxes for the department.
• Respond to public information requests, assist applicants with applications, and clarify job qualifications and the selection process.
• Assist departments in complying with policies and procedures.
• Support employees with benefits questions, claim concerns, beneficiary changes, and status updates.
• Prepare security badges.
• Prepare training materials (handouts or presentations) and assist with planning and setup for employee meetings and training.
• Order supplies, oversee office machine maintenance, and coordinate with service vendors.
• Process departmental expenses, including invoices, purchase orders, and payment requests, ensuring accuracy and coordinating with Finance as needed.
• Provide backup HR support in areas such as recruitment, benefits, training, and safety.
• Coordinate onboarding of new employees, including new hire paperwork and preparation of orientation packets.
• Assist with special projects as needed.

What you bring

• Considerable knowledge of County and departmental policies, regulations, and procedures, with the ability to apply sound judgment.
• Professional communication skills, both orally and in writing, with the public.
• Ability to resolve problems and be resourceful in gathering and providing information.
• Ability to prepare and maintain accurate records.
• Ability to maintain confidentiality at all times.
• Ability to verify payroll documents and forms for accuracy and completeness.
• Ability to make arithmetic computations accurately and efficiently.
• Ability to plan and coordinate work to meet deadlines.
• Ability to establish and maintain effective working relationships with employees, departments, and the public.
• Ability to physically perform life operational support functions including stooping, reaching, walking, fingering, talking, hearing, and repetitive motions.
• Ability to perform sedentary work exerting up to 10 pounds of force occasionally and/or negligible amounts frequently or constantly to move objects.
• Visual acuity to prepare and analyze data and figures, operate a computer terminal, and do extensive reading.

Technology

• HRIS

Important pre-employment information

• If the position requires a degree, official transcripts must be submitted within 30 days of hire.
• A pre-employment reference check will be conducted.
• A background check may be required and may include criminal history, motor vehicle records, sex offender registry checks, pre-employment drug screening, SBI fingerprinting, and, if applicable, a National Practitioner Data Bank (NPDB) check.
• A conviction record does not automatically disqualify you from employment unless otherwise required by state law. Each situation is reviewed on a case‑by‑case basis.