Onsite Hospitality & Operations Supervisor

Fooda; Kansas City (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health, dental and vision plans

401k retirement plan with companymatch

Parental leave

Flexible spending accounts

Company-issued laptop

Travel stipend

Daily subsidized lunch program

Job summary

Fooda is seeking a Program Supervisor in De Soto, Kansas. You’ll lead the 100% onsite experience at the client location, ensuring hospitality-driven service and timely execution of Fooda’s programs.

You’ll be the primary onsite contact for the client, consumers, and vendors, build strong relationships, guide staff, coordinate restaurant partners, and maintain flawless daily operations with autonomy and a focus on client satisfaction.

Qualifications

• You’re hospitality-driven and enjoy creating a warm, smooth experience for clients and customers.
• You’re a steady onsite presence who takes ownership with autonomy.
• You communicate clearly and professionally with clients, staff, and partners.
• You’re calm under pressure and adapt quickly when plans shift.
• You’re organized, detail-oriented, and focused on day-to-day operations.

Responsibilities

• Lead the day-to-day onsite experience, ensuring Fooda’s programs run smoothly, on time, and with a hospitality-first mindset.
• Serve as the primary onsite contact for the client and their employees, building trust through consistency, communication, and quick problem solving.
• Provide onsite guidance and support to staff or coordinators when needed, helping everyone stay aligned and prepared for service.
• Partner with restaurant teams to ensure they’re set up for success each day—communicating expectations, supporting setup, and addressing issues as they arise.
• Keep a close pulse on the customer experience, noticing trends, resolving concerns, and escalating when appropriate to the Sr Strategic Account Manager.
• Maintain the operational details that keep service running well—menus, point-of-sale updates, signage, daily flow, and overall presentation.
• Influence the restaurant network supporting your location by sharing feedback, reinforcing standards, and helping ensure strong vendor performance.

Job description

Fooda is seeking a Program Supervisor in De Soto, Kansas. You’ll lead the 100% onsite experience at the client location, ensuring hospitality-driven service and timely execution of Fooda’s programs.

You’ll be the primary onsite contact for the client, consumers, and vendors, build strong relationships, guide staff, coordinate restaurant partners, and maintain flawless daily operations with autonomy and a focus on client satisfaction.