Onsite Hospital Clinic Rep – Patient Experience & Admin

Baycare; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Match

Paid Time Off

Tuition Reimbursement

Performance Bonus

Career Growth

Community Discounts

Job summary

BayCare in St. Petersburg, FL is seeking a Hospital Clinic Representative to support the clinic team with outstanding customer service and administrative tasks.

This onsite, full-time role offers weekday days from 8:30 AM to 5:00 PM, with a strong focus on patient experience and accurate documentation. You will greet patients, collect information, schedule visits, coordinate procedures, and assist with billing inquiries while maintaining smooth clinic operations.

Qualifications

• Six months of healthcare or customer service experience.
• High School Diploma or GED.

Responsibilities

• Greeting and signing in patients upon arrival.
• Scheduling appointments and assisting with patient inquiries.
• Coordinating procedures, laboratory services, and referrals with consulting physicians.
• Collecting and posting patient payments.
• Assisting patients with billing questions.
• Reviewing encounter forms for completeness prior to patient checkout.
• Managing clerical duties, including sorting mail and copying medical records.
• Maintaining accurate patient information and documentation.
• Performing other duties as assigned.

Skills

Customer service

Healthcare experience

Education

High School Diploma or GED

Job description

BayCare in St. Petersburg, FL is seeking a Hospital Clinic Representative to support the clinic team with outstanding customer service and administrative tasks.

This onsite, full-time role offers weekday days from 8:30 AM to 5:00 PM, with a strong focus on patient experience and accurate documentation. You will greet patients, collect information, schedule visits, coordinate procedures, and assist with billing inquiries while maintaining smooth clinic operations.