Onsite Help Desk Tech I: Windows, M365 & AD Admin

Maverick Technology Partners; Worcester (MA); Vor Ort; USD 45.000 - 55.000; Vollzeit

Zusammenfassung

Maverick Technology Partners in Worcester, MA is seeking a Help Desk Tech I for an on-site role in Worcester and Springfield. You will be the first point of contact for end users, handling tickets and performing Windows troubleshooting, M365 support, and AD/Entra user administration.

Candidates should have 1+ years of help desk or desktop support, be comfortable working in a domain environment with Windows 10/11, and be able to work without sponsorship. On-site hours and local travel are minimal.

Qualifikationen

• 1+ years of help desk/desktop support experience.
• Experience with Windows 10/11 in a domain environment.
• Familiarity with AD & M365.

Aufgaben

• Serve as first point of contact for end users and resolve tickets.
• Troubleshoot Windows 10/11 in a domain environment.
• Provide M365 support and manage AD/Entra user accounts.

Kenntnisse

Windows troubleshooting

M365 support

AD/Entra admin

Help desk

Tools

Active Directory

Microsoft 365

Ticketing systems

Jobbeschreibung

Maverick Technology Partners in Worcester, MA is seeking a Help Desk Tech I for an on-site role in Worcester and Springfield. You will be the first point of contact for end users, handling tickets and performing Windows troubleshooting, M365 support, and AD/Entra user administration.

Candidates should have 1+ years of help desk or desktop support, be comfortable working in a domain environment with Windows 10/11, and be able to work without sponsorship. On-site hours and local travel are minimal.