Help Desk Specialist

Maverick Technology Partners; Worcester (MA); Vor Ort; USD 45.000 - 55.000; Vollzeit

Zusammenfassung

Maverick Technology Partners in Worcester, MA is seeking a Help Desk Tech I for an on-site role in Worcester and Springfield. You will be the first point of contact for end users, handling tickets and performing Windows troubleshooting, M365 support, and AD/Entra user administration.

Candidates should have 1+ years of help desk or desktop support, be comfortable working in a domain environment with Windows 10/11, and be able to work without sponsorship. On-site hours and local travel are minimal.

Qualifikationen

• 1+ years of help desk/desktop support experience.
• Experience with Windows 10/11 in a domain environment.
• Familiarity with AD & M365.

Aufgaben

• Serve as first point of contact for end users and resolve tickets.
• Troubleshoot Windows 10/11 in a domain environment.
• Provide M365 support and manage AD/Entra user accounts.

Kenntnisse

Windows troubleshooting

M365 support

AD/Entra admin

Help desk

Tools

Active Directory

Microsoft 365

Ticketing systems

Jobbeschreibung

Multiple CTP on-site roles located in Worcester, MA, and Springfield, MA

Looking for candidates with 1 -4 years of experience.

Must be able to work without sponsorship and no C2C

Help Desk Tech I – Office Based (Worcester and Springfield)

Fully onsite, no travel. First point of contact for end users — tickets, Windows troubleshooting, M365 support, AD/Entra user admin.

Need: 1+ yrs help desk/desktop support, Windows 10/11 in a domain, familiarity with AD & M365.