Onsite Healthcare Support Agent — Growth & Impact

Support Services Group; Colon (PA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for career growth

Comprehensive training

Job summary

A prominent customer service provider is seeking enthusiastic customer service agents to join their onsite team supporting a renowned healthcare organization in Colón, Panama. The role involves addressing customer inquiries and providing outstanding service. Ideal candidates will possess strong communication skills and previous customer service experience. Benefits include competitive salary, career growth opportunities, and a positive work environment.

Qualifications

• 1-2 years of experience in customer service or a similar role, preferably in healthcare or related industries.
• Proficiency in computer systems.

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a professional manner.
• Troubleshoot and resolve customer concerns related to healthcare services.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills in English

Problem-solving skills

Customer-focused mindset

Job description

A prominent customer service provider is seeking enthusiastic customer service agents to join their onsite team supporting a renowned healthcare organization in Colón, Panama. The role involves addressing customer inquiries and providing outstanding service. Ideal candidates will possess strong communication skills and previous customer service experience. Benefits include competitive salary, career growth opportunities, and a positive work environment.