Onsite Healthcare Admin Lead

GOEBEL FIXTURE COMPANY; La Crosse (WI); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

401k

Long Term Disability

Short Term Disability

Life Insurance

PTO and Paid Holidays

Comfortable office environment

Job summary

Sagent Behavioral Health is seeking an Administrative Site Lead to supervise administrative staff and manage front-office operations onsite in Wisconsin. You will oversee scheduling, patient check-ins, phones, and ensure adherence to policies, while providing compassionate support to patients and referrals.

The role emphasizes collaboration with clinical leadership, a strong emphasis on privacy, and maintaining smooth daily operations for multiple programs across the clinic.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• 2 years of supervisory experience preferred but not required.
• Healthcare facility experience and HIPAA awareness recommended.

Responsibilities

• Partner with Administrative Site Manager to supervise staff and conduct annual performance reviews.
• Manage administrative staff schedules, timecards, and coverage during absences.
• Oversee patient check-ins, phones, scheduling, and front-office operations.
• Address patient inquiries with empathy and professionalism; maintain confidentiality.

Skills

Supervisory experience

Customer service

HIPAA compliance

Education

Highschool diploma

Bachelor's degree preferred

Job description

Sagent Behavioral Health is seeking an Administrative Site Lead to supervise administrative staff and manage front-office operations onsite in Wisconsin. You will oversee scheduling, patient check-ins, phones, and ensure adherence to policies, while providing compassionate support to patients and referrals.

The role emphasizes collaboration with clinical leadership, a strong emphasis on privacy, and maintaining smooth daily operations for multiple programs across the clinic.