Onsite Generator Technical Training Lead

Generac; Sussex (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Generac in Sussex, Wisconsin is seeking an onsite Technical Service Trainer to join the Service Training team. You will deliver comprehensive training to technicians on generator repair and installation and guide start-up, operation, and troubleshooting across Generac products.

The role requires hands-on teaching and curriculum development, plus the ability to communicate complex technical information clearly. Proficiency in MS Office and exposure to SAP preferred; travel is occasional.

Qualifications

• High School Diploma or equivalent.
• 3 years field technician experience in HVAC, automotive, generator or similar discipline or 3 years combined field technician experience and technical training experience.

Responsibilities

• Instruct/Train technicians in all aspects of generator repair and installation.
• Develop and present technical training curriculum.
• Write and review technical documentation such as owner, installation, diagnostic and flat rate manuals and service and training bulletins.
• Establish warranty flat rates for new product prototypes.
• Work with internal departments to fabricate training units.
• DOT driver (Non CDL).
• Other duties as assigned.

Skills

MS Office proficiency

Technical writing

Training curriculum design

Generator startup troubleshooting

Organizational skills

Documentation review

Attention to detail

Education

High School Diploma or equivalent

Associates or Bachelor’s degree

Tools

SAP

Job description

Generac in Sussex, Wisconsin is seeking an onsite Technical Service Trainer to join the Service Training team. You will deliver comprehensive training to technicians on generator repair and installation and guide start-up, operation, and troubleshooting across Generac products.

The role requires hands-on teaching and curriculum development, plus the ability to communicate complex technical information clearly. Proficiency in MS Office and exposure to SAP preferred; travel is occasional.