Generator Technical Trainer & Curriculum Lead

Generac Power Systems Inc; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Generac Power Systems Inc. is seeking a Technical Service Trainer to deliver comprehensive onsite training at our Concord, North Carolina training center.

You will instruct technicians on generator repair, installation, startup, operation, and troubleshooting across Generac products, and develop curricula to improve technical proficiency. The role requires strong writing and presentation skills, and the ability to work with cross-functional teams to create training materials and documentation.

Qualifications

• High School Diploma or equivalent required.
• 3 years field technician experience in HVAC, automotive, generator or similar discipline; or 3 years combined field tech and training experience.
• Preferred: Associate or Bachelor’s degree; Curriculum development experience; ASE or related certification; SAP or ERP familiarity.

Responsibilities

• Instruct technicians in all aspects of generator repair and installation.
• Develop and present technical training curriculum.
• Write and review technical documentation such as owner, installation, diagnostic and service manuals.
• Establish warranty flat rates for new product prototypes.
• Collaborate with internal departments to fabricate training units.
• Willing to obtain a DOT non-CDL license if needed.

Skills

Field technician experience

Technical training

Curriculum development

SAP or ERP familiarity

MS Office

Education

High School Diploma or equivalent

Associate or Bachelor’s degree

Tools

SAP

Job description

Generac Power Systems Inc. is seeking a Technical Service Trainer to deliver comprehensive onsite training at our Concord, North Carolina training center.

You will instruct technicians on generator repair, installation, startup, operation, and troubleshooting across Generac products, and develop curricula to improve technical proficiency. The role requires strong writing and presentation skills, and the ability to work with cross-functional teams to create training materials and documentation.