Onsite Front Desk & Logistics Coordinator

Quality Ai; Kirkland (WA); On-site; USD 43,000 - 53,000; Full time

Job summary

QualityAI is seeking a Logistics & Front Desk Coordinator to support onsite AI data collection operations in Kirkland, WA. You will manage front desk activities, participant check-ins, and study logistics to ensure smooth daily study execution.

The role requires excellent communication, organization, and the ability to handle multiple priorities in a fast-paced onsite environment. Experience with confidential documentation and Microsoft Office is preferred.

Qualifications

• Excellent customer service, communication, and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple schedules, participant requests, and competing priorities effectively.
• Professional, approachable, and confident when interacting with participants and internal teams.
• Strong problem-solving skills and the ability to adapt to changing operational needs.
• Ability to work independently while collaborating with cross-functional teams.
• Proficiency with technology and the ability to learn new software, scheduling platforms, and internal systems.
• Ability to maintain accurate records and handle confidential information responsibly.
• Dependable, proactive, and committed to maintaining an organized, professional work environment.

Responsibilities

• Front Desk & Participant Experience: Welcome and check in participants, verify appointments, and notify study teams of arrivals.
• Logistics & Study Coordination: Coordinate daily logistics across onsite studies and confirm appointments.
• Administrative & Operational Support: Maintain participant records, NDA docs, scheduling, and operational reports.

Skills

Customer service

Communication

Organization

Multitasking

Professionalism

Problem solving

Independent work

Tech savvy

Record keeping

Education

High school diploma or equivalent

Tools

Microsoft Office 365

Outlook

Excel

Word

Teams

Job description

QualityAI is seeking a Logistics & Front Desk Coordinator to support onsite AI data collection operations in Kirkland, WA. You will manage front desk activities, participant check-ins, and study logistics to ensure smooth daily study execution.

The role requires excellent communication, organization, and the ability to handle multiple priorities in a fast-paced onsite environment. Experience with confidential documentation and Microsoft Office is preferred.