Front Desk Coordinator

C3.ai, Inc.; Redwood City (CA); On-site; USD 63,000 - 91,000; Full time

Benefits offered by this job

Competitive compensation package

Generous equity plan

Job summary

C3 AI, Inc. seeks a Front Desk Coordinator to be the face of our Redwood City headquarters. This onsite role runs 8:30 AM to 5:30 PM, five days a week, supporting visitors, employees, vendors, and the Facilities team.

You will manage onboarding support, route calls, handle shipping/receiving, and coordinate with building services to maintain a welcoming, productive office environment.

Qualifications

• Strong written and verbal communication skills and phone etiquette with a client focus.
• Professional presence; able to interact with employees, visitors, and vendors respectfully.
• Excellent organizational skills with attention to detail and the ability to multitask.

Responsibilities

• Welcome visitors and ensure guests are signed in and connected with their host.
• Provide professional, timely, courteous service to employees and customers.
• Support facilities operations: conferences, supplies, shipping/receiving, events, and satellite offices.

Skills

Communication

Phone etiquette

Organization

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Word

Excel

Outlook

Teams

Job description

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

C3 AI is seeking a Front Desk Coordinator to serve as the face of our headquarters, ensuring employees, visitors, and vendors experience a professional and seamlessly run workplace every day. This role is onsite five days a week at our Redwood City office, 8:30 AM - 5:30 PM.

Responsibilities:

• Welcome visitors and ensure guests are signed in, comfortable, and connected with their host
• Provide professional, timely, courteous, and accurate service to employees and customers
• Work with the Facilities team to provide a clean, safe, and productive office environment for all employees; support supplies, conference room reservations, service calls, shipping and receiving, on-site events, and ad-hoc needs of our satellite office locations
• Submit and monitor tickets for facilities-related issues with day porter staff and building engineers
• Serve as point of contact for onsite vendors and technicians, and coordinate with the onsite building engineering team
• Serve as a resource to employees for facilities questions and feedback via Jira ticketing system
• Oversee the Customer Experience Center: ensure a clean and welcoming environment at all times and support visitors and events in the space
• Support new hire onboarding processes, including day-one laptop and badge distribution, office navigation, and general questions
• Answer incoming phone calls promptly and professionally and route them to the appropriate parties at C3.ai
• Coordinate domestic and international shipping and receiving

Qualifications:

• Bachelor's degree required with 1-3 years of related experience
• Strong written and verbal communication skills and phone etiquette with a client focus
• Excellent organizational skills and attention to detail
• Proficiency with Microsoft Office including Word, Excel, Outlook, and Teams
• Comfortable in a highly collaborative environment with the ability to work well with cross-functional teams
• Ability to prioritize, problem-solve, and manage time effectively with minimal supervision
• Positive and enthusiastic attitude with the ability to adapt to changing priorities
• Mature, polished, and professional presence; punctual, dependable, and reliable
• Ability to maintain confidentiality and interface with all levels of personnel

Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

Benefits:

• C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.

Compensation:

California Base Pay Range: $63,000 — $91,000 USD

C3 AI is proud to be an Equal Opportunity and Affiantative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.