Onsite Logistics & Front Desk Coordinator - AI Research

QualityAI; Kirkland (WA); On-site; USD 43,000 - 53,000; Full time

Job summary

QualityAI is seeking a Logistics & Front Desk Coordinator to support onsite data collection operations in Kirkland, WA. The role combines front desk management, participant coordination, and operational logistics to ensure a smooth participant experience and efficient daily study execution.

The ideal candidate will have strong communication, organizational skills, and the ability to manage competing priorities in a fast-paced environment, while maintaining confidentiality and working closely

Qualifications

• Front desk operations, admin coordination experience.
• Experience managing appointments and high-volume schedules.
• Familiarity with NDAs or confidential documents is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Front Desk & Participant Experience: Welcome and check in participants for sessions, verify appointments, notify study teams of arrivals.
• Distribute, explain and collect NDAs and study forms.
• Answer questions about appointments and logistics, refer complex inquiries to the team.
• Direct participants to waiting areas and rooms, ensure smooth check-in processes.
• Coordinate daily logistics across onsite studies with project managers and data teams.
• Contact participants to confirm appointments and arrange rescheduling as needed.
• Monitor attendance, session progress, and completion status to support study schedules.

Skills

Customer service

Organizational skills

Multitasking

Communication

Problem solving

Independence

Education

High school diploma or equivalent

Tools

Microsoft Office 365

Job description

QualityAI is seeking a Logistics & Front Desk Coordinator to support onsite data collection operations in Kirkland, WA. The role combines front desk management, participant coordination, and operational logistics to ensure a smooth participant experience and efficient daily study execution.

The ideal candidate will have strong communication, organizational skills, and the ability to manage competing priorities in a fast-paced environment, while maintaining confidentiality and working closely