Onsite Front Desk Administrator — Guest & Policy Services

Lifetime Financial Growth; Columbus (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Lifetime Financial Growth is seeking a personable Front Desk Administrator to welcome guests and support daily office operations. This role handles policy owner services, coordinates with the home office, and assists advisors and clients with forms and service requests.

On-site, 8-hour shifts, with a focus on organization, confidentiality, and high-quality customer service across administrative, mail, and event activities.

Qualifications

• Front Desk Administrator role requirements: greet guests, maintain reception area, provide friendly service.
• Ability to answer and route calls, support office operations and maintain confidentiality.
• Coordinate with staff to support policy owner services and client communications.
• Strong organization and attention to detail for mail, supplies, and records.

Responsibilities

• Greet guests and create a positive first impression.
• Answer and direct incoming phone calls to appropriate staff.
• Maintain the appearance and organization of the reception area and public spaces.
• Serve as administrative point of contact for clients and process service requests.
• Assist advisors and clients with completing required forms and tracking open requests.
• Receive, sort, and distribute mail; coordinate with IT for new phone installation; manage office supplies.

Skills

Customer service

Front desk

Reception

Office administration

Phone handling

Job description

Lifetime Financial Growth is seeking a personable Front Desk Administrator to welcome guests and support daily office operations. This role handles policy owner services, coordinates with the home office, and assists advisors and clients with forms and service requests.

On-site, 8-hour shifts, with a focus on organization, confidentiality, and high-quality customer service across administrative, mail, and event activities.