Onsite Front Desk & Access Control Specialist

Quantum Research International Inc; Huntsville (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Quantum Research International, Inc. is seeking a Receptionist to join our Huntsville, AL office.

The role involves greeting visitors, managing access control, operating the switchboard, and supporting the Security Manager with daily front-desk duties. The ideal candidate will have a high school diploma or equivalent, at least two years of office or customer service experience, and a proactive, customer-focused attitude.

Qualifications

• High school diploma or equivalent; AS/BS/BA a plus.
• Minimum two years of office or customer service experience.
• Ability to multi-task and make independent decisions.
• Positive, friendly, self-starter, team player with excellent customer service.
• Basic familiarity with access control systems and visitor management.
• Knowledge of JPAS and DISS is a plus.
• Must be able to obtain/maintain DoD security clearance if applicable.

Responsibilities

• Greet visitors and ensure access control; sign in vendors, customers, and visitors with a pleasant demeanor.
• Maintain visitor log/access control; issue badges and notify personnel of visitor arrival; may use paging and camera systems.
• Operate switchboard to route incoming calls, messages, faxes, and other correspondence.
• Order supplies to support mailing, scanning, and copying activity.
• Provide reception and support to the FSO/Security Manager as assigned.

Skills

Customer service

Office experience

Multi-tasking

Independent decision making

Team player

Access control

Visitor management

JPAS knowledge

DISS knowledge

Security clearance eligibility

Education

High school diploma or equivalent

AS or BS/BA a plus

Job description

Quantum Research International, Inc. is seeking a Receptionist to join our Huntsville, AL office.

The role involves greeting visitors, managing access control, operating the switchboard, and supporting the Security Manager with daily front-desk duties. The ideal candidate will have a high school diploma or equivalent, at least two years of office or customer service experience, and a proactive, customer-focused attitude.