RECEPTIONIST

Quantum Research International Inc; Huntsville (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Quantum Research International, Inc. is seeking a Receptionist to join our Huntsville, AL office.

The role involves greeting visitors, managing access control, operating the switchboard, and supporting the Security Manager with daily front-desk duties. The ideal candidate will have a high school diploma or equivalent, at least two years of office or customer service experience, and a proactive, customer-focused attitude.

Qualifications

• High school diploma or equivalent; AS/BS/BA a plus.
• Minimum two years of office or customer service experience.
• Ability to multi-task and make independent decisions.
• Positive, friendly, self-starter, team player with excellent customer service.
• Basic familiarity with access control systems and visitor management.
• Knowledge of JPAS and DISS is a plus.
• Must be able to obtain/maintain DoD security clearance if applicable.

Responsibilities

• Greet visitors and ensure access control; sign in vendors, customers, and visitors with a pleasant demeanor.
• Maintain visitor log/access control; issue badges and notify personnel of visitor arrival; may use paging and camera systems.
• Operate switchboard to route incoming calls, messages, faxes, and other correspondence.
• Order supplies to support mailing, scanning, and copying activity.
• Provide reception and support to the FSO/Security Manager as assigned.

Skills

Customer service

Office experience

Multi-tasking

Independent decision making

Team player

Access control

Visitor management

JPAS knowledge

DISS knowledge

Security clearance eligibility

Education

High school diploma or equivalent

AS or BS/BA a plus

Job description

Overview:

Quantum Research International, Inc. (Quantum) provides our national defense and federal civilian and industry customers with services and products in the following main areas: 1) Cybersecurity and Information Operations; 2) Space Operations and Control; 3) Aviation Systems; 4) Ground, Air and Missile Defense, and Fires Support Systems; 5) Intelligence Programs Support; 6) Experimentation and Test; 7) Program Management; and (8) Audio/Visual Technology Applications. Quantum's Corporate Office is located in Huntsville, AL, but Quantum actively hires for positions nationwide and internationally. We pride ourselves on providing high quality support to the U.S. Government and our Nation's Warfighters. In addition to our corporate office, we have physical locations in Aberdeen, MD; Colorado Springs, CO; Crestview FL; and Tupelo, MS

Responsibilities:

Individual will serve as a Receptionist in our Huntsville, AL Offices. Individual will be tasked with coordinating the day-to-day duties of the front desk and assist the corporate facility security department as needed:

• Greet and ensure access control - sign in of vendors, customers, and various visitors with a pleasant demeanor


• Maintains visitor log/access control, issues badges and notifies personnel of visitor arrival, may use paging and computer based systems to include facility internal/ external camera monitor(s) review


• Requires operation of a switchboard to route incoming calls, electronic messages, fax and other communication correspondence as required


• Individual will be responsible for ordering supplies to support mailing, scanning, and copying activity


• Individual will also execute all other duties in regards to reception and support to FSO/Security Manager as assigned.

Requirements:

• Requires a high school diploma or the equivalent, AS or BS/BA a plus


• Individual should have a minimum of two years of office or customer service related experience, security/access control admin experience a plus


• Individual should be able to multi-task duties and have the independence and ability to make independent decisions that will reflect well throughout all groups the receptionist will support


• A positive, friendly, self- starter, team player attitude and exceptional customer service skills is a must


• Basic familiarity with access control systems and visitor management with attention to detail


• Knowledge of JPAS and knowledge of DISS is a plus


• Must be able to obtain/maintain a DoD security clearance if/when applicable and must meet eligibility requirements for access to classified information.

Equal Opportunity Employer/Affirmative Action Employer M/F/D/V:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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