Onsite Field Support Engineer - Windows 11 & End-User IT

TekWissen LLC; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Part time

Job summary

TekWissen LLC is seeking a Field Support Engineer to support end-user devices in Bothell, WA on a 6-month onsite assignment. Responsibilities include data backup, Windows 11 upgrades, and basic troubleshooting with SCCM/Intune.

Strong communication for client-facing support is required, and experience in Life Science/R&D environments is preferred. This temporary role offers hands-on desktop management within a global workforce solution provider.

Qualifications

• End-user data backup responsibilities.
• Upgrade end-user systems to Windows 11.
• Basic troubleshooting on Windows 10/11 and deployment tools (SCCM/Intune).
• Knowledge of end-user data backup tools.
• Experience in Life Science industry and R&D labs.
• Strong client-facing communication skills.

Responsibilities

• End-user data backup and restore tasks.
• Upgrade user devices to Windows 11 as needed.
• Troubleshoot OS issues and utilize SCCM/Intune for deployments.
• Assist with data protection tools and backups.
• Collaborate with Life Science teams and R&D labs.

Skills

Desktop Management

Windows 10/11

MS Office & End-User Apps

Tools

SCCM/Intune

Job description

TekWissen LLC is seeking a Field Support Engineer to support end-user devices in Bothell, WA on a 6-month onsite assignment. Responsibilities include data backup, Windows 11 upgrades, and basic troubleshooting with SCCM/Intune.

Strong communication for client-facing support is required, and experience in Life Science/R&D environments is preferred. This temporary role offers hands-on desktop management within a global workforce solution provider.