Onsite Field Service Engineer – San Jose

Edwards Vacuum; San Jose (CA); On-site; USD 44,000 - 48,000; Full time

Job summary

Edwards Vacuum is seeking an Onsite Service Engineer to provide expert repair services at customer sites in San Jose, CA. You will conduct planned and ad hoc visits, troubleshoot and repair systems, and document activities while ensuring safety compliance and high customer satisfaction.

Ideal candidates have 1–3 years in a technical field, strong communication skills, and the ability to read technical documentation.

Qualifications

• Strong customer focus to ensure solutions meet customer expectations and timelines.
• Self-directed with the ability to understand and resolve problems.
• Fluency in written and spoken English; ability to interpret technical documentation.
• 1–3 years of relevant technical field experience; customer-facing experience preferred.
• Able to use computer software to record data and write reports.

Responsibilities

• Visit customer sites for planned and ad hoc service visits to inspect, service, troubleshoot, and repair systems.
• Diagnose issues to prevent equipment downtime and ensure reliability.
• Perform installations, ensure safety compliance, and document activities.
• Serve as on-site contact, providing service recommendations and addressing customer needs promptly.

Skills

Customer focus

Problem solving

Self-directed

Team collaboration

Communication (English)

Reading technical docs

Education

High School Diploma

AS degree preferred

Job description

Edwards Vacuum is seeking an Onsite Service Engineer to provide expert repair services at customer sites in San Jose, CA. You will conduct planned and ad hoc visits, troubleshoot and repair systems, and document activities while ensuring safety compliance and high customer satisfaction.

Ideal candidates have 1–3 years in a technical field, strong communication skills, and the ability to read technical documentation.