Onsite Field Pipette Calibration Specialist

Mettler Toledo Llc; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Mettler Toledo Llc is seeking an on-site Field Service Technician to service and calibrate Rainin pipettes at customer sites in the Los Angeles area. You will perform mechanical and electronic measurements, troubleshooting, and maintain calibration records to meet customer SLAs.

Responsibilities include coordinating with client teams, travelling to sites, completing service reports, and updating dashboards.

Qualifications

• Authorized to work in the United States without requiring employer sponsorship now or in the future.
• Ability to travel to customer sites and provide onsite pipette service.
• Capable of working independently with minimal supervision.

Responsibilities

• Following daily service requirements through coordination with Amgen/Unity Labs team members & site lead direction.
• Travel to and work at customer sites to provide onsite pipette service according to the service schedule.
• Provide pipette repair and calibration services on site.
• Represent Rainin professionally to customers.
• Complete service and expense reports and maintain service equipment and parts inventory.
• Provide Rainin Sales with customer leads for potential purchases.
• Submit calibration requests via e-form system and use Smart bins for collecting pipettes.
• Use RFID or similar tracking for pipette movement and calibration status.
• Coordinate with regional Service Center for GMP-required pipettes transit.
• Log, track and report calibration history in the data system.
• Store digital certificates of calibration and print options.
• Update customer dashboard and reporting interfaces as needed.
• Interface with Mettler or Amgen IT for software or hardware needs.
• Respond to daily work/service-related questions from Amgen/Unity Labs team.
• Other duties as required to meet customer site requirements.

Job description

Mettler Toledo Llc is seeking an on-site Field Service Technician to service and calibrate Rainin pipettes at customer sites in the Los Angeles area. You will perform mechanical and electronic measurements, troubleshooting, and maintain calibration records to meet customer SLAs.

Responsibilities include coordinating with client teams, travelling to sites, completing service reports, and updating dashboards.