Onsite Facilities & Events Coordinator

UG2; Cambridge (MA); On-site; USD 52,000 - 72,000; Full time

Job summary

UG2 in Cambridge, MA seeks a Facilities Coordinator to support the F&E team with onsite activities, work order management, and event coordination. This is an onsite role five days a week, interfacing with internal and external stakeholders and maintaining team documentation.

You will assist with scheduling, vendor escorts, badge processes, safety training, and SOP development, ensuring smooth daily operations and high service levels.

Qualifications

• College degree required.
• 2+ years in facilities and administrative roles.
• 2+ years in biotech/pharma industry preferred.
• 2+ years in event operations and planning.
• High competency in maintaining, organizing and reviewing documentation.
• Advanced proficiency with MS Office products (Excel, Word, Outlook, Powerpoint, Visio, Project).
• Customer service focused and oriented.
• Ability to work in a regulated environment.

Responsibilities

• Serve as the primary point of contact for furniture setups, janitorial requests, and cleaning and disinfection needs, overseeing each from start to finish.
• Liaison between designated client and UG2.
• Administrative responsibility for scheduling and planning activities, onsite meetings, work order requests and related operations.
• Onsite meeting and event operations coordination and support – contact shipping/receiving for large events, setup of conference rooms, vendor escorts.
• Provide ad-hoc customer support for work orders and team inquiries.
• Manage visitor processes and contractor badge coordination with building management.
• Conduct inspections with facilities team to ensure cleanliness standards are met.
• Oversee transportation logistics and cost allocations for parking/public transit.
• Support large-scale events with Corporate Communications for 300+ attendees.
• Maintain team contact info, org charts, and facilities materials.
• Assist with digital/hard copy file maintenance for documentation.
• Ensure safety training and EP compliance.
• Collaborate with day/night managers for seamless operations.
• Create dashboards summarizing monthly inspection results.
• Lead weekly team meetings and distribute minutes.
• Develop SOPs for cleaning/disinfection programs.
• Back up internal teams and interface with visitors.
• Support Occupancy Planning with workstation moves.
• Perform ad hoc work requests.

Skills

Customer service

Communication skills

Documentation

Organizational skills

Adaptability

Regulatory awareness

Education

College degree

Tools

MS Office

Visio

Project

Job description

UG2 in Cambridge, MA seeks a Facilities Coordinator to support the F&E team with onsite activities, work order management, and event coordination. This is an onsite role five days a week, interfacing with internal and external stakeholders and maintaining team documentation.

You will assist with scheduling, vendor escorts, badge processes, safety training, and SOP development, ensuring smooth daily operations and high service levels.