Facilities Coordinator

UG2; Bridgewater (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

UG2 is seeking a Facilities Coordinator to support day-to-day operations with strong organization and accuracy. The role reports to the Account Manager and Area Operations Manager and involves coordinating work orders, onboarding vendors, and assisting with HR new hires.

The ideal candidate has at least 1 year of customer service experience, solid computer skills, and the ability to multitask under pressure while maintaining high attendance and punctuality. Proficiency in MS Office is required.

Qualifications

• At least one (1) year of Customer service experience.
• Strong computer and communication skills.
• Excellent organizational skills.
• Ability to handle multiple tasks simultaneously.
• Excellent attendance and punctuality.
• Attention to detail with high accuracy.
• Strong multi-tasking skills and ability to produce results under pressure.
• Proficiency in Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Work order management assistance.
• Assists with coordination and monitoring of all work orders and requests.
• Log all work orders in the monthly tracker.
• Dispatch QR’s “Quick Responses”.
• Prepare reports, memos, and other documents as needed.
• Onboard new vendors and one-time customers.
• Oversee billing processes by preparing, submitting, and tracking invoices, billable hours/services, ensuring accuracy and timely payment in coordination with finance or accounting departments.
• Communicate with staff & clients as needed directed by Account Manager.
• Assist with HR Employee New Hires.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Punctuality

Attention to detail

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

The Facilities Coordinator is responsible for various administrative and clerical duties that support the day-to-day operation. UG2 is seeking a highly professional, enthusiastic, and detail-oriented individual. Candidate will possess strong organizational skills and demonstrate a proven ability to take high-level direction and independently carry out tasks with efficiency and accuracy. This position will report to the Account Manager and Area Operations Manager.

Account Support

• Work order management assistance.
• Assists with coordination and monitoring of all work orders and requests.
• Log all work orders in the monthly tracker.
• Dispatch QR’s “Quick Responses”.
• Prepare reports, memos, and other documents as needed.
• Onboard new vendors and one-time customers.
• Oversee billing processes by preparing, submitting, and tracking invoices, billable hours/services, ensuring accuracy and timely payment in coordination with finance or accounting departments.
• Communicate with staff & clients as needed directed by Account Manager.
• Assist with HR Employee New Hires.
• Other duties as assigned.

Requirements

• At least one (1) year of Customer service experience
• Strong computer and communication skills
• Excellent organizational skills
• Ability to handle multiple tasks simultaneously.
• Excellent attendance and punctuality
• Attention to detail with high accuracy.
• Strong multi-tasking skills and ability to produce results under pressure.
• Proficiency in Microsoft (Excel, Word, PowerPoint)

About Us

UG2 is committed to delivering the highest standard of facility services and solutions in the commercial, corporate, education, retail, public venue, healthcare, life science and industrial markets. Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. We also have regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, and Sunnyvale.