Onsite Experience Leader – Workplace Hospitality

Jones Lang LaSalle Incorporated; Morrisville (NC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k) with matching

Medical, Dental & Vision Care

Paid parental leave

PTO & Company Holidays

DailyPay

Job summary

Jones Lang LaSalle (JLL) is seeking a Senior Site Ambassador to deliver a hospitality‑driven workplace experience at our Morrisville, NC site. You will be the primary onsite contact for employees and guests, overseeing front desk operations, badge processes, and room scheduling, while promoting a welcoming, safe, and high‑performing work environment.

You will lead day‑to‑day workplace operations, partner with facilities, IT, and vendors, and support continuous improvement to enhance employee

Qualifications

• High School diploma or GED required.
• 2–3 years in hospitality, foodservice, or workplace experience.
• Strong customer service and interpersonal skills.

Responsibilities

• Serve as the lead onsite point of contact for employees and guests, handling inquiries and service support.
• Welcome and assist employees, guests, and visitors; manage orientations and badge processes.
• Monitor front desk, lobby, conference rooms, and common areas for cleanliness and brand standards.
• Coordinate meetings, events, and training activities to ensure smooth execution.
• Supervise Workplace Experience Ambassadors and coordinate with facilities, IT, and vendors.
• Support reporting, utilization metrics, and continuous improvement initiatives.

Skills

Hospitality mindset

Customer service

Communication skills

Team collaboration

Education

High School diploma or GED

Tools

Conference room scheduling systems

Badge access systems

Workplace technology tools

Job description

Jones Lang LaSalle (JLL) is seeking a Senior Site Ambassador to deliver a hospitality‑driven workplace experience at our Morrisville, NC site. You will be the primary onsite contact for employees and guests, overseeing front desk operations, badge processes, and room scheduling, while promoting a welcoming, safe, and high‑performing work environment.

You will lead day‑to‑day workplace operations, partner with facilities, IT, and vendors, and support continuous improvement to enhance employee