Onsite Expedited Logistics Pro: Time-Critical Shipments

Aston Carter; United States; On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off / PTO

Job summary

Aston Carter is seeking multiple Expedited Logistics Specialists for a fully onsite role in Belleville, MI. You will coordinate high-priority shipments from order entry to final delivery, updating customers and stakeholders along the way.

The positions require strong communication, problem solving, and the ability to manage many priorities in a fast-paced environment. Three shifts are available, with a contract-to-hire path and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Open to entry-level applicants, but candidates should be proactive and motivated.
• Previous experience in transportation, logistics, dispatch, freight forwarding, or customer service preferred.
• Experience with Next Flight Out (NFO), expedited freight, time-critical shipments, or vendor/carrier operations is strongly preferred.
• Strong computer skills, including Microsoft Excel, Word, and Outlook.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Comfortable juggling multiple shipments, emails, calls, and priorities simultaneously.
• Strong attention to detail, organization, and follow-through.
• Ability to remain calm and make sound decisions when dealing with urgent or changing situations.

Responsibilities

• Coordinate time-critical and expedited shipments from order entry through final delivery.
• Track shipments closely and ensure milestones and status updates are completed accurately and on time.
• Communicate directly with customers, carriers, vendors, internal teams, and leadership.
• Provide proactive shipment updates and quickly respond to customer questions or concerns.
• Follow SOPs for order management, shipment tracking, communication, and escalation.
• Identify shipment delays, service issues, or potential problems and escalate them appropriately.
• Maintain accurate documentation and communicate important shipment information between shifts.
• Manage a high volume of phone calls, emails, shipment updates, and operational tasks.
• Respond quickly to new orders and changing shipment requirements.
• Work collaboratively with team members and leadership to maintain high levels of customer service and on-time performance.
• Participate in department meetings, training, and process updates.
• Handle additional operational responsibilities as assigned.

Skills

High School Diploma

Open to Entry-Level

Logistics Experience

NFO / time-critical shipments

MS Excel / Word / Outlook

Communication Skills

Customer Service

Multitasking

Tools

NFO

TMS

Job description

Aston Carter is seeking multiple Expedited Logistics Specialists for a fully onsite role in Belleville, MI. You will coordinate high-priority shipments from order entry to final delivery, updating customers and stakeholders along the way.

The positions require strong communication, problem solving, and the ability to manage many priorities in a fast-paced environment. Three shifts are available, with a contract-to-hire path and comprehensive benefits.