On-Site Exit Gate Attendant

Hertz; Lihue (HI); On-site; USD 49,594,000 - 52,349,000; Full time

Benefits offered by this job

Weekly Pay

Sign-on Bonus: $1,000

Benefits information online

Career growth opportunities

Paid Training

Medical, Dental & Vision after 30 days

Discount on Hertz rentals up to 40%

Job summary

Hertz is hiring an Exit Gate Attendant for an onsite role in Lihue, HI. You will handle customer interactions, verify rental details, and assist with security measures at the gate using handheld devices.

The position requires at least 1 year of customer service experience (security experience preferred) and a High School Diploma or equivalent. Training, benefits, and growth opportunities are provided as part of Hertz benefits.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 1 year of customer service experience; security experience preferred.
• Ability to communicate effectively in English, both written and spoken.

Responsibilities

• Greet customers and collect rental information.
• Verify identity and vehicle details at the gate.
• Promote approved add-on items and explain terms to customers.
• Maintain security at the lot and monitor for theft or loss prevention.
• Assist customers with directions and resolve rental issues.
• Log and release vehicles during outages or when systems are unavailable.

Skills

Customer service

Security awareness

English proficiency

Written communication

Data entry

Stress management

Teamwork

Attention to detail

Education

High School Diploma or Equivalent

Tools

Handheld unit

Security equipment

Scanner

Radio

Job description

Local Candidates Only

Onsite Location Address: 3250 Hoolimalima Pl, Lihue, HI 96766

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you!

What You’ll Get:

• Hourly Rate is $17.50 + Commission.
• Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
• Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
  • Weekly Pay
  • Holiday Pay
  • Career growth opportunities
  • Paid Training to expand your skills and knowledge
  • Comprehensive Medical, Dental, & Vision benefit options after 30 days
  • Up to 40% off the base rate of any standard Hertz Rental
    

As a Dollar/Thrifty Exit Gate Attendantyourgeneral responsibilities include but are not limited to:

• Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
• Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
• Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
• Assist customers with directions, and review and resolve rental contract and vehicle issues.
• Manually log and release vehicles from lot during computer system outages or unavailability.
• Perform related responsibilities as required or assigned.
  

Educational Background:

• High School Diploma or Equivalent
  

Professional Experience:

• Minimum 1 year of customer service experience and security experience preferred

Knowledge/Skills:

• Ability to manage stressful and unusual situations while maintaining good customer relations
• Good organizational skills with the ability to write clearly and concisely
• Ability to understand and follow oral and written directions
• Ability to speak and understand English
• Car rental product knowledge and ability to use effective and approved sales techniques, as required
• Ability to type and perform accurate data entry
• Ability to operate radio, security and computer equipment
• Ability to process all paperwork according to policies and procedure

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