Onsite Entry-Level Customer Success

Platinum Coastal Group; Arlington (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Platinum Coastal Group in Arlington, TX is seeking an entry-level customer support specialist to build rapport with customers, answer questions, and guide them through services. The on-site role emphasizes face-to-face interactions and problem-solving in a fast-moving environment.

You should be personable, dependable, and coachable, with strong communication and organizational skills. Related experience from retail or hospitality can help, training is provided, and you will follow up on open

Qualifications

• Excellent verbal communication and a professional demeanor.
• Ability to start conversations and build rapport.
• Comfortable in on-site customer interactions.
• Organized and coachable with a willingness to learn.

Responsibilities

• Build rapport with customers through regular interaction
• Answer questions and explain services
• Identify needs and coordinate appropriate support
• Follow up on open requests and customer feedback

Skills

customer service

customer support

customer

Job description

Platinum Coastal Group in Arlington, TX is seeking an entry-level customer support specialist to build rapport with customers, answer questions, and guide them through services. The on-site role emphasizes face-to-face interactions and problem-solving in a fast-moving environment.

You should be personable, dependable, and coachable, with strong communication and organizational skills. Related experience from retail or hospitality can help, training is provided, and you will follow up on open