On-Site Client Success Associate

Platinum Coastal Group; Laredo (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Platinum Coastal Group in Texas is seeking an entry-level on-site client service representative to interact directly with clients. You will handle questions, provide solutions, and support on-site meetings to ensure smooth service delivery.

This role emphasizes face-to-face communication, collaboration with internal teams, and maintaining strong client relationships. Training is provided, and prior experience is helpful but not required.

Qualifications

• Entry-level role; on-site training provided.
• Strong communication and interpersonal skills required.
• Willingness to learn and adapt in a collaborative on-site environment.

Responsibilities

• Assist clients with questions, requests, and solutions
• Conduct face-to-face client interactions and meetings
• Coordinate service needs with internal teams
• Document feedback and support client retention

Skills

Client services

Communication

Interpersonal skills

Teamwork

Job description

Platinum Coastal Group in Texas is seeking an entry-level on-site client service representative to interact directly with clients. You will handle questions, provide solutions, and support on-site meetings to ensure smooth service delivery.

This role emphasizes face-to-face communication, collaboration with internal teams, and maintaining strong client relationships. Training is provided, and prior experience is helpful but not required.