On-Site Customer Experience Associate

Platinum Coastal Group Inc; Laredo (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Platinum Coastal Group Inc. seeks an entry-level, on-site Customer Experience Associate in Texas to greet customers, answer questions, and explain services in person.

You will coordinate requests with the onsite team, follow up to ensure a positive experience, and thrive in a fast-moving, people-facing environment. Transferable experience from retail or hospitality is welcome; the role emphasizes personable, dependable communication and teamwork.

Qualifications

• Entry-level friendly; personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment.
• Related experience in retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Responsibilities

• Greet and assist customers in person
• Answer questions and explain services
• Coordinate requests with the appropriate onsite team
• Follow up to support a positive customer experience

Skills

Personable

Dependable

Conversation starter

Organized

Coachable

Professional communication

Job description

Platinum Coastal Group Inc. seeks an entry-level, on-site Customer Experience Associate in Texas to greet customers, answer questions, and explain services in person.

You will coordinate requests with the onsite team, follow up to ensure a positive experience, and thrive in a fast-moving, people-facing environment. Transferable experience from retail or hospitality is welcome; the role emphasizes personable, dependable communication and teamwork.