Onsite End User Support Technician (6+ Month Contract)

Pyramid Consulting, Inc; Florida; Presencial; USD 31.000 - 44.000; Jornada completa

Descripción de la vacante

Pyramid Consulting, Inc. is seeking an End User Support Technician for a 06+ months contract in Palm Beach Gardens, FL ( onsite ).

Provide exceptional technical assistance to end users, manage inventory of desktop hardware and software, and support users both in the office and on the factory floor where applicable. The role requires 9+ years in end-user support, strong desktop/laptop/mobile device skills, and excellent communication.

Formación

• 9+ years of experience in end-user technical support.
• Strong understanding of desktop, laptop, and mobile device support principles.
• Excellent communication skills and a customer support attitude.
• Flexibility to adapt to various user environments.

Responsabilidades

• Provide exceptional technical assistance to end users, ensuring prompt resolution of equipment-related issues.
• Manage and maintain inventory of desktop hardware and software, ensuring availability and proper functioning.
• Support users both in the office and on the factory floor where applicable.
• Maintain a proactive approach to problem-solving, ensuring high standards of service delivery.

Conocimientos

End-user support

Customer service

Desktop/Laptop/Mobile support

Communication

Herramientas

Help desk software

Inventory management systems

Descripción del empleo

Pyramid Consulting, Inc. is seeking an End User Support Technician for a 06+ months contract in Palm Beach Gardens, FL ( onsite ).

Provide exceptional technical assistance to end users, manage inventory of desktop hardware and software, and support users both in the office and on the factory floor where applicable. The role requires 9+ years in end-user support, strong desktop/laptop/mobile device skills, and excellent communication.