Onsite Emergency Support & Scheduling Specialist

Avel eCare; Sioux Falls (SD); On-site; USD 21,000 - 30,000; Full time

Job summary

Avel eCare in Sioux Falls, SD is seeking an experienced administrative professional to support the Emergency department. The role includes scheduling, data entry, password management, basic IT troubleshooting, and time/attendance tracking with minimal supervision.

You will also provide guidance to staff on clerical workflows, manage confidential credentialing information across states and hospitals, and assist with meetings, correspondence and interoffice communications to keep operations

Qualifications

• High School diploma or GED required.
• Business background and one year of Medical secretarial school preferred.
• Two or more years of secretarial experience in a similar work environment preferred.

Responsibilities

• Input data into various computer systems, databases and spreadsheets accurately and efficiently.
• Answer phones and perform video equipment checks per unit guidelines.
• Perform general secretarial duties including transcribing and editing communications, and distributing information.
• Assist with password setup and resetting for Emergency employees and use of single sign-on system.
• Troubleshoot IT issues, file IT tickets, and educate staff on IT processes.
• Coordinate and schedule meetings, prepare agendas, take minutes and follow up on action items.
• Assist with data gathering for quality improvement projects and support operational efficiency.
• Support time/attendance, supply ordering, equipment maintenance and employee file maintenance.
• Assist with internal and external customer service activities, including coordinating events.

Skills

Data entry

IT troubleshooting

Scheduling

Meetings

Password management

Time & attendance

Clerical software

Records management

Customer service

Education

High School Diploma or GED

Medical secretarial training

2+ years secretarial experience

Job description

Avel eCare in Sioux Falls, SD is seeking an experienced administrative professional to support the Emergency department. The role includes scheduling, data entry, password management, basic IT troubleshooting, and time/attendance tracking with minimal supervision.

You will also provide guidance to staff on clerical workflows, manage confidential credentialing information across states and hospitals, and assist with meetings, correspondence and interoffice communications to keep operations