Emergency Admin & IT Support Specialist

RXinsider LTD.; Sioux Falls, Northern (SD, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Avel eCare is seeking an experienced administrative associate to support the Emergency department with data entry, scheduling, and password management. You will handle time/attendance, coordinate meetings, and assist with IT troubleshooting under minimal supervision.

The role involves processing confidential information and supporting staff across sites to improve workflow efficiency and credentialing processes for eCare practitioners.

Qualifications

• High School diploma or GED is required.
• Business background and medical secretarial school preferred.
• Two or more years of secretarial experience in a similar environment preferred.

Responsibilities

• Receives data and inputs information into systems and spreadsheets efficiently.
• Answer phones and perform video equipment checks per unit guidelines.
• Transcribe and format communications; correct typos and distribute information.
• Assist with password setup and password resets across sites.
• Troubleshoot IT issues; file IT tickets and educate staff.
• Coordinate meetings, prepare agendas, take minutes and follow up.
• Assist with data gathering for quality and efficiency projects.
• Support time/attendance, supplies, equipment maintenance and file upkeep.
• Support customer service activities with internal and external stakeholders.

Skills

Data entry

Scheduling

Password management

IT troubleshooting

Administrative support

Customer service

Meeting coordination

Education

High School diploma or GED

Medical secretarial training

Business background

Job description

Avel eCare is seeking an experienced administrative associate to support the Emergency department with data entry, scheduling, and password management. You will handle time/attendance, coordinate meetings, and assist with IT troubleshooting under minimal supervision.

The role involves processing confidential information and supporting staff across sites to improve workflow efficiency and credentialing processes for eCare practitioners.