Emergency Support & IT Coordinator

Avel eCare; Sioux Falls (SD); On-site; USD 32,000 - 46,000; Full time

Job summary

Avel eCare is seeking an on-site Emergency Department administrative assistant in Sioux Falls. The role involves complex secretarial duties, scheduling, data management, password management, and IT troubleshooting with limited supervision.

You will support credentialing across states, manage attendance, assist with meetings, and help improve workflow. The position requires strong secretarial experience and a willingness to work day/night shifts in a fast-paced telemedicine environment.

Qualifications

• High School diploma or GED required.
• Business background and one year of Medical secretarial school preferred.
• Two or more years of secretarial experience in a similar work environment preferred.

Responsibilities

• Input data into computer systems, databases and spreadsheets efficiently.
• Answer phones and perform video equipment checks.
• Transcribe and edit communications with accuracy.
• Assist with password setup, resets and SSO processes.
• Troubleshoot IT issues and file IT tickets.
• Coordinate meetings—rooms, agendas, minutes, follow-ups.
• Assist with time/attendance, supplies and equipment maintenance.
• Support internal/external customer service and events.

Skills

Secretarial skills

Data entry

IT support

Customer service

Education

High School diploma or GED

Medical secretarial training

Tools

MS Office

Password management

Job description

Avel eCare is seeking an on-site Emergency Department administrative assistant in Sioux Falls. The role involves complex secretarial duties, scheduling, data management, password management, and IT troubleshooting with limited supervision.

You will support credentialing across states, manage attendance, assist with meetings, and help improve workflow. The position requires strong secretarial experience and a willingness to work day/night shifts in a fast-paced telemedicine environment.