Onsite EAP Counselor – Workplace Wellbeing & Crisis Support

Texas Health Institute; Austin, Northern (TX, KY); Hybrid; USD 40,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock plan

401k contribution

Job summary

OptumCare in Austin, TX is seeking an Onsite EAP Counselor for a per diem, non-exempt role paid hourly. You will provide onsite behavioral health services, conduct assessments, refer to programs, and support HR with workplace issues.

The role requires a Masters or Doctoral degree in a behavioral health field, a current independent license, and at least 3 years of experience. Onsite availability is required, with travel as needed.

Qualifications

• Masters or Doctoral degree in a behavioral health discipline.
• Current, unrestricted license at the independent practice level.
• 3+ years of experience in a behavioral health setting.
• Ability to work onsite as needed.

Responsibilities

• Conduct solution focused consultations; helping clients define goals, plan action and gain insight.
• Assess and refer to appropriate programs and services including Worklife, behavioral health, substance abuse/chemical dependency and community-based resources.
• Assist with referrals for members needing ongoing/additional counseling services.
• Provide limited after care monitoring (follow-up to ensure safety and continuation of treatment).
• Provide manager consultation services on work-related issues such as performance management, trauma impacting the workplace, organizational change, crisis intervention, coaching, and Work-life issues.
• Provide crisis intervention and management support in response to Critical Incidents.
• Conduct on-site training services for managers and employees (wellness seminars, Health fairs, Lunch & Learns).
• Participate in monthly 1 on 1's, team meetings, and other customer meetings as required.
• Document member contact/case documentation using appropriate clinical case management systems within required timeframes.
• Follow HIPAA and privacy policies; maintain confidentiality and compliance with licensing practices.

Skills

EAP experience

Interpersonal skills

Communication skills

Organizational skills

Onsite work availability

Education

Masters/Doctoral in Behavioral Health

Tools

MS Office

Job description

OptumCare in Austin, TX is seeking an Onsite EAP Counselor for a per diem, non-exempt role paid hourly. You will provide onsite behavioral health services, conduct assessments, refer to programs, and support HR with workplace issues.

The role requires a Masters or Doctoral degree in a behavioral health field, a current independent license, and at least 3 years of experience. Onsite availability is required, with travel as needed.