Onsite Downstream Account Specialist

Baker Hughes Company; Big Spring (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical care

Life insurance

Disability protection

Education Assistance

Parental leave

Mental health resources

Pet insurance

Job summary

Baker Hughes is seeking an Account Representative for Downstream Chemicals to own and support refinery customer accounts on-site. You will implement, monitor and troubleshoot chemical treatment programs, acting as a trusted advisor who ensures customers have the services and products needed to operate safely and efficiently.

You will develop deep understanding of customer operations, collect data for performance reviews, and collaborate with cross-functional teams to identify opportunities and

Qualifications

• Bachelor’s Degree preferred, may accept High School Diploma.
• 3+ years' refinery/industrial experience.
• Experience with refinery process operation and utilities units.
• Understanding of industrial chemical treatment programs and sales process.
• Demonstrate mechanical aptitude and troubleshooting skills.
• Experience in a laboratory setting is a plus.

Responsibilities

• Manage day-to-day operations of refinery process treatment programs to ensure delivery and performance.
• Develop trusted relationships with customers and cross-functional teams to promote collaboration.
• Provide account management to understand customer needs and opportunities.
• Collect and interpret data for troubleshooting, service reports, KPI reviews and presentations.
• Provide field support, laboratory analysis and technical guidance for issues and projects.
• Manage chemical inventories and deliveries at the customer location.
• Assist with loading and unloading for chemical tank trailers.

Skills

Account management

Customer relationships

Data interpretation

Troubleshooting skills

Laboratory experience

Education

Bachelor's degree or higher

Tools

Laboratory analysis

Job description

Baker Hughes is seeking an Account Representative for Downstream Chemicals to own and support refinery customer accounts on-site. You will implement, monitor and troubleshoot chemical treatment programs, acting as a trusted advisor who ensures customers have the services and products needed to operate safely and efficiently.

You will develop deep understanding of customer operations, collect data for performance reviews, and collaborate with cross-functional teams to identify opportunities and