Onsite Diagnostics Specialist & Veterinary Tech Trainer

Zoetis, Inc; Providence (RI); On-site; USD 69,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits from day one

401K with match

4 weeks vacation

Job summary

Zoetis, Inc. is seeking a field-based specialist to manage relationships with veterinary clinics across MA/RI, driving adoption of diagnostic products and optimizing workflows.

You will deliver onsite support, training, and post-sale validation while documenting outcomes and coordinating with ABM/DSC teams. The role requires travel up to 90% of weeks, strong customer service, and the ability to work independently in clinical settings.

Qualifications

• Experience delivering customer-focused service in a clinical or veterinary setting.
• Ability to analyze clinic needs and translate into actionable workflows.
• Strong presentation and training capabilities for diverse audiences.

Responsibilities

• Manage relationships with clinics to achieve company goals and improve adoption of diagnostic products.
• Identify clinic pain points and design workflows to enhance customer experience.
• Provide onsite technical support and troubleshooting for diagnostic systems.
• Deliver product training to clinics to boost productivity and performance.
• Document daily activities and report outcomes after customer visits.

Skills

Customer service

Analytical mindset

Travel readiness

Presentation skills

Independent work

Veterinary terminology

Problem solving

Time management

Driver's license

Education

Associate's degree

Bachelor's degree preferred

Veterinary Technology Program preferred

Credentialed Veterinary Technician preferred

Job description

Zoetis, Inc. is seeking a field-based specialist to manage relationships with veterinary clinics across MA/RI, driving adoption of diagnostic products and optimizing workflows.

You will deliver onsite support, training, and post-sale validation while documenting outcomes and coordinating with ABM/DSC teams. The role requires travel up to 90% of weeks, strong customer service, and the ability to work independently in clinical settings.