Onsite Desktop Systems Technician II – IT Support

Sturdy Memorial Hospital; Attleboro (MA); On-site; USD 32,000 - 50,000; Full time

Job summary

Sturdy Memorial Hospital is seeking a full-time on-site IT Support Technician to join the team in Attleboro, MA. The role focuses on delivering technical support and exceptional customer service to hospital staff, while managing hardware and software deployment and maintaining documentation for IT solutions.

Ideal candidates will have an associate degree (2–4 years experience may substitute), strong Windows and M365 skills, and excellent communication and organizational abilities.

Qualifications

• Associates degree in related field; 2–4 years experience may substitute education requirement.
• Strong understanding of Windows operating systems and applications; experience with M365 products and applications.
• Ability to dissect and troubleshoot technical issues.
• Excellent teamwork and communication skills.
• Strong organizational and multi-tasking skills.

Responsibilities

• Provide technical support and customer service to hospital staff.
• Hardware and software deployment and maintenance.
• Maintain ticket queue and support documentation.
• Assist with IT projects and initiatives.

Skills

Windows OS

M365

Troubleshooting

Teamwork

Organizational skills

Education

Associate degree

Tools

Entra ID

Intune

Job description

Sturdy Memorial Hospital is seeking a full-time on-site IT Support Technician to join the team in Attleboro, MA. The role focuses on delivering technical support and exceptional customer service to hospital staff, while managing hardware and software deployment and maintaining documentation for IT solutions.

Ideal candidates will have an associate degree (2–4 years experience may substitute), strong Windows and M365 skills, and excellent communication and organizational abilities.