Onsite Desktop Support Technician - Mac/Windows Expert

Stand8 Technology Consulting; Chicago (IL); On-site; USD 41,328 - 55,104; Full time

Benefits offered by this job

Medical coverage

401(k) retirement savings plan

Paid-time-off options

Job summary

Stand8 Technology Consulting is seeking a skilled Desktop Support Technician to provide in-person technical support in Chicago, Illinois. Responsibilities include installing and configuring computers and resolving technical issues for end-users. The ideal candidate will have experience with Windows, macOS, Jamf, and ServiceNow.

This role offers a competitive hourly rate between $30 and $40, alongside benefits such as medical coverage, a 401(k) plan, and paid time off.

Qualifications

• Proven experience as a Desktop Support Technician in a fast-paced organization.
• Strong knowledge of Windows and macOS operating systems.
• Experience with Jamf and ServiceNow for Mac device management.

Responsibilities

• Provide technical support and assistance to end-users.
• Install, configure, and maintain desktop and laptop computers.
• Diagnose and resolve hardware and software issues.

Skills

Desktop Support Experience

Windows Operating System

macOS Operating System

Jamf

ServiceNow

Problem-Solving Skills

Customer Service

Tools

Ticketing Systems

Remote Access Software

Job description

Stand8 Technology Consulting is seeking a skilled Desktop Support Technician to provide in-person technical support in Chicago, Illinois. Responsibilities include installing and configuring computers and resolving technical issues for end-users. The ideal candidate will have experience with Windows, macOS, Jamf, and ServiceNow.

This role offers a competitive hourly rate between $30 and $40, alongside benefits such as medical coverage, a 401(k) plan, and paid time off.