Onsite Desktop Support Technician - Imaging & Device Mgmt

Motion Recruitment Partners LLC; Scottsdale (AZ); On-site; USD 30,307 - 41,328; Full time

Job summary

Motion Recruitment Partners LLC is seeking a Desktop Support Technician for a fully onsite six‑month contract in Scottsdale, AZ. The role centers on hands‑on endpoint support across Windows and macOS, with imaging, deployment, and basic Active Directory tasks using Intune and JAMF.

Strong customer service and the ability to manage a ticket queue are essential for success. You will work on the front lines supporting internal employees, deploying devices, troubleshooting issues, and contributing

Qualifications

• 2+ years of experience in desktop support or help desk roles.
• Hands‑on experience with Windows and macOS troubleshooting.
• Experience imaging and deploying laptops and end user devices.
• Familiarity with Microsoft Intune and/or JAMF for device management.
• Basic experience with Active Directory.
• Strong customer service and communication skills.
• Ability to manage and prioritize a ticket queue efficiently.

Responsibilities

• 50% Windows and macOS endpoint support.
• 30% Device imaging and deployment (Intune / JAMF).
• 20% Active Directory and general IT support tools.
• 85% Hands‑on support and troubleshooting.
• 0% Management duties.
• 15% Team collaboration and coordination with end users.

Skills

Windows troubleshooting

macOS troubleshooting

Device imaging

Intune

JAMF

Active Directory

Customer service

Ticket management

Tools

Microsoft Intune

JAMF

Active Directory

Job description

Motion Recruitment Partners LLC is seeking a Desktop Support Technician for a fully onsite six‑month contract in Scottsdale, AZ. The role centers on hands‑on endpoint support across Windows and macOS, with imaging, deployment, and basic Active Directory tasks using Intune and JAMF.

Strong customer service and the ability to manage a ticket queue are essential for success. You will work on the front lines supporting internal employees, deploying devices, troubleshooting issues, and contributing