Onsite Desktop Support Specialist

UNC Health; British Woods (NC); In loco; USD 30.000 - 43.000; Tempo pieno

Descrizione del lavoro

UNC Health Caldwell is seeking an IT End User Support Specialist to install, configure, manage and support desktops and peripherals across a multi-platform network. You will ensure user productivity by solving technical issues and assisting with mainframe application options.

Onsite role in Lenoir, NC with 40 hours per week. Associate's degree required; two years of relevant experience if only a high school diploma; strong communication and teamwork skills are essential.

Competenze

• Associate's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
• No licensure or certification required.
• If an Associate's degree, no prior experience is required; for a high school diploma, two years of relevant experience.

Mansioni

• Assists in ensuring network security by enforcing passwords, installing virus protection software, encryption technology; manages file and folder security and storage.
• Manages desktop peripheral inventory and assists with asset management; maintains records of device changes.
• Participates in evaluating products for compatibility, flexibility, and ease of use including mainframe application options.
• Performs installation and configuration of hardware and software applications.
• Provides customers with technical support and incident resolution; offers initial training and handles desktop moves as needed.

Conoscenze

Communication skills

Teamwork

Multitasking

Customer focus

Formazione

Associate's degree in Computer Science, Information Systems Management or related field

Descrizione del lavoro

UNC Health Caldwell is seeking an IT End User Support Specialist to install, configure, manage and support desktops and peripherals across a multi-platform network. You will ensure user productivity by solving technical issues and assisting with mainframe application options.

Onsite role in Lenoir, NC with 40 hours per week. Associate's degree required; two years of relevant experience if only a high school diploma; strong communication and teamwork skills are essential.