Onsite Depot Technician — Tech Support & Hardware Shipping

Compucom Staffing; Morrisville (NC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Paid holidays

Paid time off

Parental leave

401(k)

FSA/HSA

Job summary

CompucomStaffing is seeking a Depot Technician for an onsite role in Morrisville, NC. The position focuses on customer communication, hardware handling, and accurate ticketing while supporting field and warehouse activities.

You should be comfortable lifting up to 50 pounds, assembling and shipping equipment, and learning ServiceNow to update tickets. This role offers entry to mid-level IT operations within a staffing environment. Candidates must be authorized to work in the United States.

Qualifications

• Strong customer communication skills.
• Knowledge of Windows PCs and Outlook.
• Basic familiarity with desktops, laptops, mice, keyboards, docks, and related hardware.
• Willingness to learn ServiceNow and update tickets frequently.
• Ability to lift 50 pounds.
• Ability to pick, pack, and ship equipment.
• Limited provisioning or imaging may be required.

Skills

Customer communication

Windows knowledge

PC hardware basics

ServiceNow familiarity

Lifting 50 lbs

Shipping equipment

Ticketing

Job description

CompucomStaffing is seeking a Depot Technician for an onsite role in Morrisville, NC. The position focuses on customer communication, hardware handling, and accurate ticketing while supporting field and warehouse activities.

You should be comfortable lifting up to 50 pounds, assembling and shipping equipment, and learning ServiceNow to update tickets. This role offers entry to mid-level IT operations within a staffing environment. Candidates must be authorized to work in the United States.