Onsite Depot Technician: Hardware & Ticketing Support

Creative Solutions Services, LLC; Morrisville (NC); On-site; USD 25,000 - 33,000; Full time

Job summary

CompucomStaffing is seeking a Depot Technician to join our client’s onsite team in Morrisville, NC. The role requires handling standard IT hardware and assisting with packing/shipments, with emphasis on reliable ticket updates and customer communication.

The position offers W2 employment with a comprehensive benefits package and a focus on safe handling of equipment. Training on ServiceNow will be provided as needed.

Qualifications

• Must have strong customer communication skills.
• Proficient with Windows PCs and Outlook.
• Familiar with desktops, laptops, mice, keyboards, docks and related hardware.
• Willing to learn ServiceNow and update tickets frequently.

Skills

Strong customer communication

Windows PCs & Outlook

Hardware basics

Learn ServiceNow

Lift 50 pounds

Pack/ship equipment

Provisioning/imaging

Tools

ServiceNow

Job description

CompucomStaffing is seeking a Depot Technician to join our client’s onsite team in Morrisville, NC. The role requires handling standard IT hardware and assisting with packing/shipments, with emphasis on reliable ticket updates and customer communication.

The position offers W2 employment with a comprehensive benefits package and a focus on safe handling of equipment. Training on ServiceNow will be provided as needed.