Onsite Data Center Technician: Server & Network Ops

Unisys; Madison (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) plan

Healthcare benefits

HSA matching

Ongoing learning opportunities

Job summary

Unisys is seeking a Data Center Technician to maintain and troubleshoot the data center IT infrastructure at the customer site. Responsibilities include server installations, routine maintenance, and monitoring to ensure continuous network services, with emphasis on hardware, firmware, and security procedures.

The role requires on-site presence five days a week in the designated location, with opportunities to participate in disaster recovery planning and documentation of procedures and

Qualifications

• Must have 2-4+ years’ experience in area of responsibility.
• Must be willing to be onsite 5 days a week in location.
• May require technical certification or Associate Degree.
• High School Diploma or GED required.

Responsibilities

• Triage issues with direction from Dell Support.
• Execute plan of action from Dell Domain Engineer/L3.
• Document POA results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email.
• Reseating parts, swap or replace parts.
• Server testing and validation (running diagnostics, capturing and uploading logs).
• Upgrading firmware as needed.
• Parts locker management, manage inbound and outbound parts.
• Spare parts management, separate from parts locker (during CW server deployments).

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

Unisys is seeking a Data Center Technician to maintain and troubleshoot the data center IT infrastructure at the customer site. Responsibilities include server installations, routine maintenance, and monitoring to ensure continuous network services, with emphasis on hardware, firmware, and security procedures.

The role requires on-site presence five days a week in the designated location, with opportunities to participate in disaster recovery planning and documentation of procedures and