Data Center Operations Technician – On-Call Support

Unisys; Richmond (VA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Meal/Meal Break Coverage

Job summary

Unisys is seeking a Data Center Operations Support Technician to provide site-based technical and operational support in high-availability data center environments. You will monitor equipment, perform routine maintenance, and assist with cabling, racking, and server installations, ensuring reliability and adherence to service levels.

The ideal candidate has 1–2 years in data center operations, basic IT hardware knowledge, and a focus on accuracy, documentation, and teamwork in a fast-paced,

Qualifications

• 1–2 years of experience in a data center operations role or related technical field.
• High School Diploma or GED required.
• Associate degree or technical certification in IT, data center operations, or related field preferred.
• Certifications such as CCNA, CompTIA A+/Network+/Server+ are valued.

Responsibilities

• Provide operational and technical support for assigned data center computer systems and peripheral equipment.
• Monitor on-line system performance using software support tools and help ensure scheduled jobs are completed in a timely manner.
• Perform standard maintenance and repair activities.
• Reassign job priorities according to precedent, policy, and procedures.
• Participate in on-call rotation and respond to alerts and system issues.
• Update systems and applications.
• Partners with vendors and component suppliers to replace or repair failed equipment.
• Assist with cabling, racking, and server installation activities when needed.

Job description

Unisys is seeking a Data Center Operations Support Technician to provide site-based technical and operational support in high-availability data center environments. You will monitor equipment, perform routine maintenance, and assist with cabling, racking, and server installations, ensuring reliability and adherence to service levels.

The ideal candidate has 1–2 years in data center operations, basic IT hardware knowledge, and a focus on accuracy, documentation, and teamwork in a fast-paced,