Data Center Operations Technician: Critical Systems & Monitoring

Unisys; Sandston (VA); On-site; USD 65,000 - 82,000; Full time

Benefits offered by this job

Unlimited paid time off

401(k) plan

Comprehensive healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys is seeking a Data Center Operations Support Technician to provide site-based technical and operational support in high-availability data center environments. You will monitor, install, configure, and maintain critical IT equipment, ensuring reliable operation and adherence to service levels.

Ideal candidates have 1-2 years in data center operations, strong hardware and cabling skills, and a customer-focused mindset.

Qualifications

• Data center operations experience in a support or infrastructure role.
• Experience with hardware installation, cabling, and physical rack setup.
• Familiarity with service management and ticketing processes.
• Basic troubleshooting of IT hardware and network issues.

Responsibilities

• Provide operational and technical support for data center systems.
• Monitor system performance and ensure scheduled jobs are completed.
• Perform standard maintenance and repair activities.
• Reassign priorities according to policy and procedures.
• Participate in on-call rotation and respond to alerts.
• Update systems and applications, and coordinate with vendors.
• Assist with cabling, racking, and server installations when needed.

Skills

Data center operations

IT hardware maintenance

Troubleshooting hardware

Batch processing

Job scheduling

Environmental monitoring

Documentation

On-call rotation

Education

High School Diploma or GED

Associate degree or IT certification

CCNA

CompTIA A+/Network+/Server+

Tools

Service management tools

Ticketing systems

Monitoring software

Job description

Unisys is seeking a Data Center Operations Support Technician to provide site-based technical and operational support in high-availability data center environments. You will monitor, install, configure, and maintain critical IT equipment, ensuring reliable operation and adherence to service levels.

Ideal candidates have 1-2 years in data center operations, strong hardware and cabling skills, and a customer-focused mindset.