Data Center Onsite Server Engineer

101 Unisys Corporation; Plano (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Unisys seeks an experienced On-site Service Engineer to support enterprise data center servers and hardware environments, including AI infrastructure. The role is hands-on with server components and break/fix activities, requiring direct experience in diagnosing and repairing enterprise hardware in data centers or customer-facing settings.

You will install, replace, and troubleshoot server components, work with rack-mounted systems, and use tools like iDRAC for management.

Qualifications

• 3+ years hands-on experience supporting enterprise servers or data center hardware.
• Direct, hands-on experience with installing/removing and diagnosing server components.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise servers.
• Diagnose and resolve server hardware failures to minimize downtime.
• Perform hardware installation, removal, replacement, and repair, including memory, CPUs, power supplies, drives, NICs, GPUs, and motherboards.
• Rack-and-stack, cabling, and hardware configuration for server deployment.
• Troubleshoot BIOS/firmware, operating systems, and hardware diagnostics.
• Update firmware and BIOS, use server management tools for monitoring.
• Escalate complex issues and document service activities and resolutions.
• Participate in on-call rotations and provide extended coverage as needed.

Skills

Hands-on server hardware

Server diagnostics

Customer-facing communication

Ability to travel

Ability to lift up to 50 lbs

Education

Associate’s or Bachelor’s degree in IT/CS

Tools

Dell iDRAC

BIOS/firmware tools

Linux familiarity

Job description

Unisys seeks an experienced On-site Service Engineer to support enterprise data center servers and hardware environments, including AI infrastructure. The role is hands-on with server components and break/fix activities, requiring direct experience in diagnosing and repairing enterprise hardware in data centers or customer-facing settings.

You will install, replace, and troubleshoot server components, work with rack-mounted systems, and use tools like iDRAC for management.