Onsite Data Center Operations Lead — Charlotte (Contract)

Tech One IT; Charlotte (NC); On-site; USD 90,000 - 150,000; Full time

Job summary

Tech One IT in Charlotte, NC is seeking a Data Center Operations Lead to oversee day-to-day physical data center operations, ensuring availability and integrity of critical infrastructure. You will lead rack and stack activities, cabling, hardware deployments, and coordinate with vendors to resolve incidents.

This role focuses on governance, process improvement, and leadership of on-site teams, with responsibilities spanning environmental monitoring, maintenance planning, disaster recovery

Qualifications

• 7+ years in data center operations and infrastructure support.
• Hands-on rack and stack, cabling, and hardware deployment experience.
• Knowledge of server, storage, network, and power infrastructure.
• Understanding of physical security, cooling, power distribution, and environmental monitoring.
• Experience coordinating with vendors and managing maintenance activities.
• Strong troubleshooting, organizational, and communication skills.
• Ability to work independently in a fast-paced mission-critical environment.

Responsibilities

• Lead rack and stack activities for servers, storage, network, and security devices.
• Oversee structured cabling, labeling, and documentation standards.
• Manage physical installation, relocation, decommissioning, and inventory tracking of data center equipment.
• Ensure adherence to data center standards, procedures, and best practices.
• Serve as the primary point of contact for on-site infrastructure support and operational issues.
• Perform and coordinate first-level troubleshooting for server, storage, network, power, and environmental incidents.
• Coordinate with engineering teams, vendors, and OEM support for advanced issue resolution.
• Support infrastructure upgrades, hardware refreshes, and migration activities.
• Monitor data center environmental conditions, including power, cooling, humidity, and physical security.
• Ensure compliance with facility standards and operational readiness requirements.
• Coordinate planned maintenance activities with facility and vendor teams.
• Support disaster recovery and business continuity readiness activities.
• Coordinate with hardware vendors, service providers, and cross-functional infrastructure teams.
• Manage hardware deliveries, installation schedules, and maintenance windows.
• Provide regular operational status updates to infrastructure and leadership teams.
• Ensure vendor SLAs and service commitments are met.

Skills

Rack and stack

Structured cabling

Hardware deployment

Server hardware

Environmental monitoring

Vendor coordination

Troubleshooting

Communication

Independent work

Tools

DCIM tools

Asset management systems

Infrastructure monitoring platforms

Job description

Tech One IT in Charlotte, NC is seeking a Data Center Operations Lead to oversee day-to-day physical data center operations, ensuring availability and integrity of critical infrastructure. You will lead rack and stack activities, cabling, hardware deployments, and coordinate with vendors to resolve incidents.

This role focuses on governance, process improvement, and leadership of on-site teams, with responsibilities spanning environmental monitoring, maintenance planning, disaster recovery