Onsite Data Center Operations Engineer

Kraken; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

Kraken is seeking a Data Centre Operations Engineer to join our Infrastructure Operations team. This on-site role in the New York/New Jersey area focuses on maintaining critical exchange infrastructure and performing hands-on server and network setup.

You will manage site assets, document configurations in NetBox, and coordinate with contractors to ensure secure, compliant operations across regions.

Qualifications

• 3+ years in data centre operations within a security-focused environment.
• Experience in large-scale data centre environments and multi-region work.
• Hands-on with power, cooling and airflow management of physical devices.
• Basic knowledge of IP addressing, subnets, and gateway configuration.
• Demonstrated ownership of site or system in a large-scale setting.
• Precise cabling, patching to port maps, and proper cross-connects with providers.
• Ability to raise change tickets and work within maintenance windows.
• Strong documentation to maintain a single source of truth for assets.
• Ability to collaborate across teams/regions with transparency.
• Comfort with physical labour and lifting >= 25 kg.

Responsibilities

• Performs expert preventive and corrective on-site maintenance on critical exchange infrastructure.
• Installs and configures complex server and networking systems.
• Provides on-site facility support including installation and decommissioning.
• Manages contractors, subcontractors, and vendors to ensure site procedures.
• Maintains site asset accuracy and ITAM/NetBox updates; audit-ready rack layouts.
• Supports financial and capacity planning through cost projections and renewals.
• Leads or assists in capacity planning to maintain spare capacity and backfills.
• Assume on-call duties and travel to support data centre and office locations.
• Monitors and troubleshoots physical infrastructure, including on-call work.

Skills

Data centre operations

Large-scale data centre

Power, cooling & airflow

IP addressing basics

Site ownership accountability

Rack patching & cross-connects

Change and access control

Multi-region collaboration

Documentation discipline

Physical labour ability

Tools

NetBox (IPAM/DCIM)

Job description

Kraken is seeking a Data Centre Operations Engineer to join our Infrastructure Operations team. This on-site role in the New York/New Jersey area focuses on maintaining critical exchange infrastructure and performing hands-on server and network setup.

You will manage site assets, document configurations in NetBox, and coordinate with contractors to ensure secure, compliant operations across regions.