Onsite Systems Administrator I — IT & Security

Kraken Technology Group Limited; Florida; On-site; USD 60,000 - 84,000; Full time

Benefits offered by this job

Competitive base salary

Medical, dental and vision insurance

401(k) with company match

Paid time off

Job summary

Kraken Technology Group USA seeks a Systems Administrator I to provide first-line IT support for our U.S. team in Florida. You will handle day-to-day issues across laptops, mobile devices, printers, and business apps, escalating more complex security problems when needed.

Based in St. Petersburg with occasional travel to Flagler, the role emphasizes documentation, serverless tasks, and ensuring secure access. A hands-on approach and clear communication help keep our operations running smoothly.

Qualifications

• 1–3 years IT support or junior systems administration experience.
• Hands-on with Windows and Microsoft 365 applications.
• Familiar with account administration, MFA and basic security.
• Strong troubleshooting, documentation and ownership.

Responsibilities

• Provide first-line IT support for the U.S. team across devices and apps.
• Administer Microsoft 365 GCC High, Entra ID and Intune.
• Configure and deploy laptops, peripherals and software.
• Troubleshoot network, VPN and connectivity issues; document steps.
• Assist onboarding/offboarding and security best practices.

Skills

Windows admin

Networking basics

Documentation

On-site work

Education

Associate’s degree in IT

Tools

Microsoft 365 GCC High

Entra ID

Intune

PowerShell

VPNs

Job description

Kraken Technology Group USA seeks a Systems Administrator I to provide first-line IT support for our U.S. team in Florida. You will handle day-to-day issues across laptops, mobile devices, printers, and business apps, escalating more complex security problems when needed.

Based in St. Petersburg with occasional travel to Flagler, the role emphasizes documentation, serverless tasks, and ensuring secure access. A hands-on approach and clear communication help keep our operations running smoothly.