Forward-Deployed Energy Solutions Engineer

Kraken; New York (NY); On-site; USD 140,000 - 220,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

FSAs

401(k) plan

Parental leave

Pre‑tax commuter benefits

Flexible working environment

Equity options

Modern office

Job summary

Kraken is building a NYC‑based team to close the gap between client needs and delivered solutions. This hands-on engineering role combines software development with direct client relationships, owning the build end-to-end.

You will lead discovery sessions, navigate unfamiliar territory with clients, and make sound technical decisions while shipping production software. Expect a fast-paced environment with ambiguity and meaningful impact.

Qualifications

• Proven track record delivering production software.
• Experience communicating complex concepts to technical and non-technical audiences.
• Ability to drive discovery sessions with clients and guide decisions.

Responsibilities

• Build client relationships by understanding how clients operate and uncover friction.
• Lead client conversations, build trust, and guide adoption of Kraken capabilities.
• Turn unclear problems into buildable solutions by analyzing workflows and data.
• Build and ship production software using Kraken features with minimal client-specific customization.
• Work with agents as part of investigation, development, and testing, while staying accountable for the outcome.
• Ensure the solution works in practice after deployment and supports adoption.
• Collaborate with Kraken teams to balance immediate client needs with the platform roadmap.
• Identify reusable patterns to extend impact across clients.

Skills

Software engineering experience

Client-facing skills

Problem-solving

Agent-first approach

Ownership & follow-through

Ambiguity tolerance

Collaborative mindset

Clear communication

Job description

Kraken is building a NYC‑based team to close the gap between client needs and delivered solutions. This hands-on engineering role combines software development with direct client relationships, owning the build end-to-end.

You will lead discovery sessions, navigate unfamiliar territory with clients, and make sound technical decisions while shipping production software. Expect a fast-paced environment with ambiguity and meaningful impact.