Client-Facing Engineer: End-to-End Delivery

Kraken; New York (NY); On-site; USD 140,000 - 220,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) with employer match

Parental leave

Pre-tax commuter benefits

Flexible working environment

Equity options

Modern office or co-working spaces

Job summary

Kraken in New York City is seeking an engineer who blends software craftsmanship with direct client engagement. You will own builds end-to-end, guide clients through discovery, and deliver production software that solves real-world problems.

You’ll tackle high-velocity projects in a fast-paced energy-tech environment, collaborating with product and delivery teams to extend Kraken’s platform and ensure customer outcomes.

Qualifications

• Proven production software delivery experience.
• Experience communicating technical concepts to both technical and non-technical audiences.
• Ability to investigate workflows, data, and systems to build practical solutions.
• Comfort working with AI-powered tools and coding agents while applying engineering judgment.

Responsibilities

• Build client relationships by understanding client workflows and pain points.
• Lead client conversations and help clients adopt Kraken capabilities.
• Turn unclear problems into buildable solutions with practical paths forward.
• Build and ship production software using Kraken’s capabilities and platform.
• Operate with an agent-first approach throughout development and testing.
• Own the outcome from deployment through adoption and real-world use.
• Collaborate with Kraken teams to align with product roadmaps and extend platform impact.

Skills

Software engineering

Client-facing skills

Problem solving

Agent-first approach

Ownership & follow-through

Ambiguity tolerance

Collaborative mindset

Explain complex ideas simply

Job description

Kraken in New York City is seeking an engineer who blends software craftsmanship with direct client engagement. You will own builds end-to-end, guide clients through discovery, and deliver production software that solves real-world problems.

You’ll tackle high-velocity projects in a fast-paced energy-tech environment, collaborating with product and delivery teams to extend Kraken’s platform and ensure customer outcomes.