Onsite Customer Support & Orders Specialist

Komatsu Mining Corp.; Gillette (WY); Presencial; USD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k benefits

Paid time off

Employee assistance programs

Disability benefits

Life insurance

Learning and development programs

Descripción de la vacante

Komatsu is seeking a Customer Support Specialist in Gillette, WY to process orders and quotations, and respond to internal and external customer inquiries. The role requires coordinating with Account Managers and tracking shipments, with readiness to read parts manuals and drawings.

Onsite position with a comprehensive benefits package. The ideal candidate will have strong communication skills, proficiency with Microsoft applications, and the ability to operate a forklift and work after hours if

Formación

• Read and interpret parts manuals and drawings.
• Knowledge and use of Computer and Microsoft Applications.
• CDK & SAP knowledge is preferred but not required.
• Excellent verbal and electronic communication skills.
• Strong attention to details to ensure accurate information is provided.
• Ability to operate a forklift.
• Be able to work on-call, after hours.

Responsabilidades

• Process customer sales orders, expedite and follow up.
• Provide customer quotes, pricing and lead times etc.
• Work closely with Account Managers on quotes and customer needs.
• Ability to track orders / shipments.
• Release and ship orders as necessary.
• Read/interpret parts manuals and drawings.

Conocimientos

Customer service

Order processing

Communication

Microsoft Applications

Forklift operation

Herramientas

CDK

SAP

Descripción del empleo

Komatsu is seeking a Customer Support Specialist in Gillette, WY to process orders and quotations, and respond to internal and external customer inquiries. The role requires coordinating with Account Managers and tracking shipments, with readiness to read parts manuals and drawings.

Onsite position with a comprehensive benefits package. The ideal candidate will have strong communication skills, proficiency with Microsoft applications, and the ability to operate a forklift and work after hours if